Inter-Tel ENDPOINT 8690 - Manual (Page 144)

138 Inter-Tel ® Model 8690 User Guide (ITP Mode)
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Q17. Why can’t I use one of the features described in this guide?
A17. There are a few reasons why you might not be able to access the feature. Some possi-
ble reasons include:
• Your system software version may not support the feature. Check with your sys-
tem administrator to see which software version your telephone system currently
uses and if there are any features restrictions for your system.
• Your system administrator may not have enabled the feature for your endpoint.
• Your system administrator may have programmed your endpoint to block the fea-
ture.
Q18. If I need further assistance, how do I get technical support?
A18. First, contact the appropriate administrator (system, voice mail, or network) if you
have a question that is not covered in this user guide. If you need further assistance,
contact your local authorized Inter-Tel reseller. Resellers can be located using the
Inter-Tel Web site at www.inter-tel.com. All Inter-Tel sales, service, and support are
handled at the local level.