IBM ATM OC-3c User Manual

Page 108

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D-14

A

PPENDIX

D: T

ROUBLESHOOTING

Is the LEC Operational Now?

Yes — Go to step 25.
No — Contact Technical Support. Refer to Appendix E.

Invalid
Requestor ID

The LEC Identifier
(LECID)
is not zero,
or is not recognized
as this LEC’s LECID.

There is a problem with
the LEC software.

Contact Technical
Support.

Invalid LAN
Destination

You are trying to
register a multicast
address with the LES.

You may have
configured an illegal
Local Administration
Address.

Check that the Local
Administration
Address is valid.

Local Administration
Address setup is
beyond the scope of
this guide.

Invalid ATM
Address

Source or
destination ATM
address is not in a
recognized format.

The ATM address field
may have been
corrupted or not in the
correct format.

For example, it may be
in E.164 when OSI
N-SAP address coding
is required.

Contact your supplier
or Technical Support.

No Configuration

The LECS/LES does
not recognize the
LEC or the
requested ELAN

The MAC address may
be invalid.

The LEC may be
requesting a resource
that is on an ELAN
which has a different
LAN type to the LEC.

You may have entered
an invalid ELAN name.

Check that each MAC
address on your
network is unique.

Check the LAN type
used.

Check that the ELAN
name is correct, and
the ELAN has been set
up correctly.

(continued)

Table D-4 Last LEC Failure Reason (continued)

State

Possible Causes

Possible Solutions

LE_CONFIGURE
Error

This state may be
given to refuse a
service without
giving a specific
reason.

The information
provided by the LEC
may be invalid.

You may have entered
an invalid ELAN name.

As this state is used to
indicate a range of
problems, you should
check the other states
and solutions
described in this table.
If this does not resolve
the problem contact
Technical Support.

Check that the ELAN
name is correct, and
the ELAN has been set
up correctly.

Insufficient
Information

The LEC has not
provided sufficient
information to
allow the LECS to
assign it to a specific
ELAN.

The MAC address may
be invalid.

The LEC may be
requesting a resource
that is on an ELAN
which has a different
LAN type to the LEC.

You may have entered
an invalid ELAN name.

Check that each MAC
address on your
network is unique.

Check the LAN type
used.

Check that the ELAN
name is correct, and
the ELAN has been set
up correctly.

Table D-4 Last LEC Failure Reason (continued)

State

Possible Causes

Possible Solutions

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