Sonicwall technical support, Firmware version – SonicWALL Internet Security Appliances User Manual

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Chapter 16, Hardware Descriptions - provides a description of the front and back of SonicWALL
Internet security appliances, including LED lights and ports.

Chapter 17, Troubleshooting Guide - shows solutions to commonly encountered problems.

Appendix A, Technical Specifications - lists the SonicWALL specifications.

Appendix B, SonicWALL Support Solutions - describes available support packages from SonicWALL.

Appendix C, Introduction to Networking - provides an overview of the Internet, TCP/IP settings, IP
security, and other general networking topics.

Appendix D, IP Port Numbers - offers information about IP port numbering.

Appendix E, Configuring TCP/IP Settings - provides instructions for configuring your Management
Station's IP address.

Appendix F, Basic VPN Terms and Concepts - covers VPN terminology and configuration concepts.

Appendix G, Erasing the Firmware - describes the firmware erase procedure.

Appendix H, Mounting the SonicWALL PRO 200 and PRO 300 - describes how to rack mount the
SonicWALL appliance.

Appendix I, Configuring RADIUS and ACE Servers - provides vendor-specific configuration
instructions for RADIUS and ACE servers. The appendix also includes a RADIUS Attributes Dictionary.

SonicWALL Technical Support

For fast resolution of technical questions, please visit the SonicWALL Tech Support Web site at
<http://www.sonicwall.com/support>. There, you will find resources to resolve most technical
issues and a Web request form to contact one of the SonicWALL Technical Support engineers.

Firmware Version

This manual is updated and released with firmware version 6.4.0.0. Always check
<http:www.sonciwall.com/products/documentation.html> for the latest version of this manual and
other upgrade manuals as well.

Icons Used in this Manual

Alert - Important information about features that can affect firewall performance, security

features, or cause potential problems with your SonicWALL.

TIP - Useful information about security features and configurations on your SonicWALL.

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