Problems creating a mysonicwall.com user account, User name and password functions, Click here registration – SonicWALL Internet Security Appliances User Manual

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Registering at mySonicWALL.com Page 51

Problems Creating a MysonicWALL.com User Account?

If you’re having trouble creating a user account on the mySonicWALL.com Web site, be sure to check
the following items in your browser:

•Accept Cookies
•Internet Explorer 5.0 or higher
•Netscape 4.5 or higher
•Allow Java scripts
•Correct Password for MysonicWALL.com

User Name and Password Functions

If you forget your user name, you must send an e-mail message to Tech Support requesting your
user name. Be sure to include the e-mail address used to create the MysonicWALL.com account.
If you forget your password, use the Forget Password? Click here link to use your Secret Question
and Answer to remember your password. If you did not set up a Secret Question and Answer for your
password, a link appears allowing you to reset your password. Be sure to use the same user name
and e-mail address as your MysonicWALL.com user account.

Registering Your SonicWALL Internet Security Appliance

To register your SonicWALL Internet Security Appliance, click the hyperlink, Click Here, in the
Registered SonicWALL Products section. Or to quickly register your appliance, enter the Activation
Key of a service, or a SonicWALL Internet Security Appliance serial number into the field in the Quick
Register section.

Click Here Registration

If you use the hyperlink, Click Here, a My Products page appears, and you can register your
appliance by entering the Serial Number in the Add New Product field. You can also create a Friendly
Name, such as San Francisco Office, to identify the SonicWALL. Using Friendly Names can assist you
with managing multiple SonicWALLs.

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