SonicWALL Internet Security Appliances - Manual (Page 121)

Page 122 SonicWALL Internet Security Appliance Administrator’s Guide
Ping
The Ping test bounces a packet off a machine on the Internet and returns it to the sender. This test
shows if the SonicWALL is able to contact the remote host. If users on the LAN are having problems
accessing services on the Internet, try pinging the DNS server, or another machine at the ISP
location. If this test is successful, try pinging devices outside the ISP. This shows if the problem lies
with the ISP connection.
1. Select Ping from the Choose a diagnostic tool menu.
2. Enter the IP address of the target device to ping and click Go. The test takes a few seconds to
complete. Once completed, a message showing the results is displayed in the browser window.
Tip Ping requires an IP address. The SonicWALL DNS Name Lookup tool can be used to find the IP
address of a host.