Spectra Logic NTIER700 - Manual (Page 18)

nTier700 BlueScale Firmware Firmware Package History
July 2012 Release Notes—Spectra nTier700 Backup and Archive Appliance
18
Known Issue
BlueScale2.6.0.6
This firmware release improves overall reliability of the nTier700.
Resolved Issues
Disconnecting and reconnecting the cables to the Ethernet ports on the
nTier700 back panel no longer causes the system to hang.
Known Issues
Problem Workaround
When RAIDs are rebuilding, the
Bluescale progress screen does not
update to reflect the actual progress,
even when the process is nearly
complete.
Note: This issue is resolved in
BlueScale2.7.1.7.
If you need to determine the status of the RAID rebuild, do
one of the following:
 Monitor the BlueScale messages. The rebuild is complete
when you see a message similar to this:
Raid <raid name> in Enclosure <Enclosure
#> Chassis <Chassis #> Hba <Hba #>
Expander <Expander #> changed state from
<previous state> to OK
 Use the Windows command line to determine the status.
1.
Connect to the Windows desktop.
2. Select Start > Accessories > Command Prompt to open a
command prompt window.
3. Type the following command:
%ntiercurrent%\adaptec\arcconf.exe getstatus <ctrl #>
where
<ctrl #> is the number of the RAID controller on
which the RAID was being rebuilt (either 1 or 2).
4. Repeat Step 2 until the status returned is “None.”
Problem Workaround
Update from BlueScale2.2 or 2.3 to 2.6.0.6 fails
unless specific procedures are carefully followed. This update must be performed by Spectra Logic
Technical Support personnel (see
Contacting
Spectra Logic on page 4 ).
After disabling a NIC through the BlueScale web
interface, the operator panel no longer operates
correctly. Do not disable NICs.
Following a reboot of the nTier700, the BlueScale
web interface shows the status for all system
components as unknown and Last Update as old.
Note: Resolved in BlueScale2.9.0.4.
Reboot the system again.