Spectra Logic NTIER700 - Manual (Page 20)

nTier700 BlueScale Firmware Firmware Package History
July 2012 Release Notes—Spectra nTier700 Backup and Archive Appliance
20
BlueScale2.3.0.2-20080421
This is the first general‐availability firmware release for the Spectra
nTier700.
Known Issues
Problem Workaround
If you are updating the firmware for the blades or
root expanders from a previous version, the
firmware update fails if there is I/O to the drives
during the update. If you need to update the nTier700 firmware for
the blades or root expanders, stop all I/O to the
drives and then stop BlueScale before beginning
the update.
Occasionally, the operator panel Drive Status tab
does not indicate when a drive is in a failed state.
Note: This issue is resolved in BlueScale2.7.2.5.
Use the BlueScale web interface to determine the
status of the component in question.
When DPM is installed, the names of the SQL
services it installs are not listed correctly on the
Applications page.
Note: As of BlueScale2.7.1.7 DPM is no longer
included with the nTier700.
Access the Windows desktop and run
services.msc
to verify that the SQL services
are running.
Changing the cables connected to Ethernet ports
1 and 2 on the nTier700 back panel cause the
system to hang. Do not unplug/plug cables to Ethernet ports 1
and 2 while the nTier700 is powered on.
The nTier700 root expanders are not
hot‐swappable. If a root expander is removed
while the nTier700 is powered on:
 The nTier700 status information is no longer
available through the BlueScale web interface
and the blade operator panels.
 The AutoSupport feature does not function
correctly.
 You cannot restart the nTier700 through
Windows until the root expander is
re‐installed.
Power down the nTier700 before removing a root
expander.