Before contacting a service center – Samsung Digimax U-CA 401 User Manual

Page 70

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70

Before contacting a service center

Symptom

Causes

Remedy

Remove / re-insert batteries and switch

camera on

Camera malfunction

Incorrect memory card format

White balance setting is incorrect.

Exposure is excessive.

The camera
buttons do not
operate

A card error has
occurred while
the memory card
is in the camera.

Colour of image
is different to the
original scene

Images are too

bright

Re-format the memory card (p.58 )

Select appropriate White balance.

Reset exposure compensation.

The lens or LCD monitor is smudged or dirty

The play back
display is not
very clear

Clean the lens or LCD

Date imprint function is set to OFF

Date is not
displayed on the
LCD monitor in
the PLAY mode

Switch the Date imprint function ON.

Incorrect file name.

(Violation of DCF format)

The images

don’t play back.

Do not change the image file name.

Cable connection is incorrect.

The camera is off.

There are no batteries, the batteries are

exhausted or the AC adapter is not

connected.

The operating system is not Windows

98, 98SE, 2000, ME, XP/ Mac OS

9.0~10.2. Alternatively the PC does not

support USB.

The USB driver is not installed.

When using the

PC’s explorer,

the [Removable

Disk] file does

not show

Check the connection.

Turn the camera on.

Insert new batteries or check the

adapter connection.

Install Windows 98, 98SE, 2000, ME,

XP/ Mac OS 9.0~10.2 to PC that

supports USB.

Install a [USB Storage Driver].

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