Sony STR-DA90ESG - Manual (Page 57)

57
Additional Information
Troubleshooting
If you run into any problems using this receiver, use
the following list.
First, check that the power cord is connected firmly.
Should any problem persist, consult your nearest Sony
dealer.
Power
The TV turns off when you turn on the receiver with the
remote.
/ Make sure that the TV is off when you turn
on the receiver with the remote.
The component turns off when you select a component
with the remote.
/ The component was turned on by another
remote. The component needs to be turned
on by the receiver’s remote or manually (after
selection).
Some components do not turn off when you press ALL
OFF / SYSTEM OFF.
/ The component was turned on by another
remote. Turn off the component manually.
On-screen control
The on-screen display does not appear.
/ Set your TV to the appropriate input mode.
/ Place your TV away from the audio
components.
/ Select the appropriate component on the
receiver.
The on-screen display does not respond or disappears
while you are using the remote.
/ Make sure the remote is not too far from the
IR sensor.
The on-screen display becomes distorted when you select
a component with the remote.
/ There may be distortion in the video signal,
but this is not a malfunction, continue as is.
You have difficulty operating the unit because the on-
screen display is distorted.
/ If you connect two or more VCRs to the
receiver, make sure to use a distributor when
connecting the TV antenna to the VCRs to
preserve video signal quality.
/ Clean the head of the VCR.
/ Do not select channels where there is no
broadcast. Set your VCR (etc.) to skip
channels where there is no broadcast.
The remote does not function.
/ Replace weak batteries in the remote with
new ones.
/ Remove any obstacles in the path of the
remote and the IR sensor.
/ The infrared (IR) signals transmitted from the
IR emitter may not be reaching the IR sensor
on the respective component. In such a case,
connect the IR repeater to IR OUT jack on the
rear of the receiver (see page 6).
/ Press the GUI button on the remote before
performing the operation (USA and Canada
only).
Sound
No sound or only a very low-level sound is heard.
/ Check that the speakers and components are
connected securely.
/ Make sure you select the correct component
on the receiver.
/ Make sure you set the SPEAKERS selector
correctly (see page 10).
/ Click the icon if the MUTING indicator
on the front panel is lit.
/ The protective device on the receiver has been
activated because of a short circuit.
(“PROTECTOR” flashes.) Turn off the
receiver, eliminate the short-circuit problem
and turn on the power again.
The left and right sounds are unbalanced or reversed.
/ Check that the speakers and components are
connected correctly and securely.
/ Adjust the BALANCE control on the front
panel.
(continued)