Samsung ML-1200 - Manual (Page 42)

P ROBLEM S OLVING 7.3 P ROBLEM S OLVING 7.2
Solving General Printing Problems
Solving General Printing Problems
Problem
The printer does not
print.
Possible Cause
The printer is not
receiving power.
The printer is not
selected as the default
printer.
Check the printer for
the following:
The printer may be in
manual feed mode and
out of paper. (The
Paper light is on.)
The connection cable
between the computer
and the printer is not
connected properly.
The connection cable
between the computer
and the printer is
defective.
The port setting is
incorrect.
Solution
If no lights are on, check the power
cord connections. Check the power
switch and power source.
Select Samsung ML-1200 Series
as your default printer.
• The printer cover is not closed.
• Paper is jammed.
• No paper is loaded.
• Toner cartridge is not installed.
• If printer system error occurs,
contact a service representative.
Add paper to the manual input tray
and press the Demo button on the
printer’s control panel to begin
printing.
Disconnect the printer cable and
reconnect it.
If possible, attach the cable to
another computer that is working
properly and print a job. You can
also try using a different printer
cable.
Check the Windows printer setting to
insure the print job is sent to the
correct port (for example, LPT1). If
the computer has more than one
port, insure the printer is attached to
the correct one.
Problem
The printer does not
print. (continued)
Printer selects media
from the wrong
paper source.
Paper does not feed
into the printer.
Print job is extremely
slow.
Possible Cause
The printer may be
configured incorrectly.
The printer driver may
be incorrectly installed.
The printer is
malfunctioning.
The paper source
selection in the printer
properties may be
incorrect.
Paper has not been
loaded correctly.
There is too much paper
in the input tray.
The paper is too thick.
The job may be very
complex.
The maximum print
speed of the Samsung
ML-1200 Series printer is
12 pages per minute.
If using Windows 95, the
Spooling Setting may be
set incorrectly.
Solution
Check the printer properties to insure
all print settings are correct.
Uninstall the printer driver, then
reinstall the printer driver. Try printing
a demo page.
Check the lights on the control panel to
determine if the printer is indicating a
system error.
For many software applications, the
paper source selection is found under
the Paper tab within the printer
properties. Select the correct paper
source.
Remove paper from the input tray and
reload.
Remove excess paper from the input
tray.
Use only paper that meets the
specifications required by the printer.
Reduce the complexity of the page or
try adjusting the print quality settings.
From the Start menu, choose Settings
and Printers. Right-click the Samsung
ML-1200 Series printer icon, choose
Properties, click the Details tab, and
then choose the Spool Settings
button. Select the desired spool
setting.
For problems with the operation of your printer, refer to the table for suggested solutions.