Snom 320 - Manual (Page 37)

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of a secretary. If, for some reason, a ringing phone is
not answered at the reception, the secretary can see its
ringing status by the blinking LED and pick up the call by
pressing that programmable key. This way, no calls go
unanswered.
c. Free Key: ‚Line‘ is also the default setting for the
programmable keys. If no argument is set, the keys are
treated as free. Outgoing and incoming calls not bound to
any other key go to the fi rst such key that is not already
occupied.
Destination
The user can map a SIP URL to a particular programmable key by
setting this option and providing the URL as argument. This option can
be used in the following ways:
a. If the sip line [email protected] is bound to key P3 with
this option, all calls coming to the phone from this number
will go to P3.
b. If P3 is pressed during the idle state, [email protected]
will be dialed, as it is set as destination for this key.
c. In the ringing state, if the call comes from any line other
than [email protected], pressing P3 will transfer the
incoming call to [email protected].
Intercom
This option is similar to ‚Destination‘, with the exception that
pressing the key bound to ‚Intercom‘ enables the intercom mode, and the
phone will be directly connected to the set snom phone if authentication is
set up properly. This feature is useful in an offi ce environment as a quick
access key to connect to the operator or the secretary.