Park orbit, Voice recorder, Shared line – Snom 320 User Manual

Page 38

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38 • Basic

Functions

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Park orbit

snom4s (snoms iPBX solution) provides its customers with the

opportunity to set up parking orbits on the media server, where calls can
be parked and picked up. The option ‚Park Orbit‘ enables the phone to
provide this feature.

Suppose key P4 is bound to [email protected]: The LED on

this key now displays the status of calls, if any, that are parked on this
orbit. A blinking LED indicates that a call is parked there; to pick up this
call, press P4. Pressing P4 during a call will park it at [email protected].
com until the same or another user picks it up later. The caller will hear
the holding music. This feature is useful for call center environments and
all places where there is a great infl ow of calls and some kind of queuing
is required to manage them.

Voice recorder

This option can be set up with a valid voice recording account.

Suppose that [email protected] offers voice recording and is bound to
key P5 on the phone. Its usage is as follows:

During a call, the user is able to record his conversation with

the other party by pressing P5. Pressing P5 again will end the recording
process. The recorded media can later be listened to by accessing the
recorder account [email protected].

This feature is also useful for recording short messages or memos

to self. Press P5 in the idle state and record a message you wish to listen
to later. The same applies to the recording of a debate or discussion, to
keep audio minutes of a meeting, or to record a conference call hosted
on the phone.

Shared Line

The snom 320 offers users the option of sharing a single registration

among multiple phones. This can be the case for a single outgoing identity
for a SOHO environment using an ISDN/PSTN connection to the outside
world, or when sharing a single line amongst multiple users in a localized
offi ce environment. In each case, all the phones sharing the same line

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