Kenwood TM-D710A - Manual (Page 46)

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MAINTENANCE
GENERAL INFORMATION
This product has been factory aligned and tested to specification before shipment.
Attempting service or alignment without factory authorization can void the product
warranty.
SERVICE
When returning this product to your dealer or service center for repair, pack it in
its original box and packing material. Include a full description of the problem(s)
experienced. Include your telephone number along with your name and address
in case the service technician needs to contact you; if available, also include your
fax number and e-mail address. Don’t return accessory items unless you feel
they are directly related to the service problem.
You may return this product for service to the authorized
Kenwood dealer from
whom you purchased it, or any authorized Kenwood service center. Please do
not send subassemblies or printed circuit boards; send the complete product. A
copy of the service report will be returned with the product.
SERVICE NOTE
If you desire to correspond on a technical or operational problem, please make
your note legible, short, complete, and to the point. Help us help you by providing
the following:
• Model and serial number of equipment
• Question or problem you are having
• Other equipment in your station pertaining to the problem
Do not pack the equipment in crushed newspapers for shipment! Extensive damage may result
during rough handling or shipping.
Note:
u
Record the date of purchase, serial number and dealer from whom this product was purchased.
u For your own information, retain a written record of any maintenance performed on this
product.
u When claiming warranty service, please include a photocopy of the bill of sale or other
proof-of-purchase showing the date of sale.
CLEANING
To clean the case of this product, use a neutral detergent (no strong chemicals)
and a damp cloth.