Service tech. information, 5a. troubleshooting – Kenmore 625.348420 User Manual

Page 20

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SERVICE TECH. INFORMATION

SECTION 5

20

5A.

TROUBLESHOOTING

AUTOMATIC ELECTRONIC DIAGNOSTICS

The face plate computer has a selfĆdiagnostic

function for the electrical system (except input

power and water meter). The computer monitors the

electronic components and circuits

for correct operation. If a malfuncĆ

tion occurs, an error code appears

in the face plate display.

The chart below shows the error codes that could

appear, and the possible defects for each code.

While an error code appears in the display, all face

plate buttons are inoperable except the SELECT

button. The SELECT button remains operational so

the service person can make the Manual Initiated

Electronic Diagnostics to further isolate the defect,

and check the water meter.

CODE

POSSIBLE DEFECT

MOST LIKELY

LESS LIKELY

Err 01

motor inoperative / wiring harness or connection to switch / position switch / face plate

Err 02

face plate

Err 03

motor inoperative / face plate

Err 04

face plate / position switch

Err 05

face plate

PROCEDURE FOR REMOVING ERROR CODE FROM FACE PLATE:

1. Unplug transformer 2. Correct defect 3. PlugĆin

transformer 4. Wait for 6 minutes. The error code will return if the defect was not corrected.

MANUAL INITIATED ELECTRONIC DIAG-
NOSTICS

1. To enter diagnostics, press and hold the SELECT

button until 000 - - shows in the display.

A. The first 3 digits indicate water meter operation

as follows:

000 (steady) =

Soft water not in use, and no

flow through the meter.

Ċ

OPEN A NEARBY SOFT WATER FAUCET

Ċ

000 to 199 (continual) =

Repeats display for

each gallon of water passing through the meter.

If you don't get a reading in the display, with the

faucet open, pull the sensor from the valve outlet

port. Pass a small magnet back and forth in front of

the sensor. You should get a reading in the display. If

you get areading, unhook the in and out plumbing

and check the turbine for binding.

B. The letter (P) and dash (or dashes) indicate POSIĆ

TION switch operation. If the letter appears, the

switch is closed. If the dash shows, the switch is

open.
Use the ON/OFFĆHOLD (Recharge Now) button

to manually advance the valve into each cycle

and check correct switch operation.

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