Symptom tables, Symptom tables -4, Symptom – Lexmark 1020 User Manual

Page 14

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2-4

4078-00X

Symptom Tables

Locate the symptom in the following tables and take the appropriate
action.

Carrier Transport Problems

Communications Problems

Maintenance Station Problems

Operator Panel

Symptom

Action

• No carrier movement
• Slow carrier movement
• Carrier stops
• Carrier slams side frame

Go to the

“Carrier Transport Service

Check” on page 2-6

.

Symptom

Action

Printer not communicating with
host computer.

Go to the

“Parallel Port Service

Check” on page 2-12

.

Symptom

Action

Maintenance station:

• Fails to cap the printhead
• Fails to clean the printhead

Go to the

“Maintenance Station

Service Check” on page 2-8

.

Symptom

Action

Paper Feed and / or Install print
cartridge buttons do not operate

Replace the system board.

Busy light does not come on

Replace the system board

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