Lexmark 1020 - Manual (Page 15)

Diagnostic Information 2-5
4078-00X
Paper Feed Problems
Power Problems
Print Quality Problems
Symptom Action
• Fails to pick paper
• Picks more than one sheet of
paper
• Picks paper but fails to feed
• Paper jams
• Paper fails to exit
• Noisy paper feed
Go to the “Paper Feed Service
Check” on page 2-9 .
Envelopes fail to feed Go to the “Envelope Feed Service
Check” on page 2-7 .
Paper skews Go to the “Paper Path Service
Check” on page 2-11 .
Symptom Action
No power in machine, no Power
On light, no motors Go to the “Power Service Check” on
page 2-12 .
Symptom Action
• Voids in characters
• Light print
• Prints off the page
• Fuzzy print
• Carrier moves but no print
• Printhead drys prematurely
• Colors print incorrectly
• Vertical alignment off Go to the “Print Quality Service
Check” on page 2-13 .
• Ink smearing
• Vertical streaks on paper
• Print lines crowded Go to the “Paper Feed Service
Check” on page 2-9 .