Table 2 troubleshooting chart, Table 2, Troubleshooting chart – Liebert PSITM User Manual

Page 29

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Troubleshooting

25

Table 2

Troubleshooting chart

Problem

Cause

Solution

UPS will not start

Short circuit

Check the circuit protector on the rear of the UPS.

If it is tripped, reset it and restart the UPS. For

further help, contact your local dealer, Liebert

representative or the Liebert Worldwide Support

Group.

Battery disconnected or is

completely discharged

Check for proper connection of battery or

batteries.

UPS starts on battery, but will not

switch to AC

UPS not plugged in

Plug in the power cord securely.

Circuit protector tripped

Reset the circuit protector and restart the UPS.

Input voltage below threshold

Wait until the voltage rises to an appropriate level

or have the mains power checked by a qualified

electrician.

AC overvoltage

Wait until voltage lowers to an appropriate level

or have the mains power checked by a qualified

electrician.

UPS shuts down

Load exceeded UPS capacity

(110%), All Load Level Indicators

are illuminated; continuous beep

Check load level display and remove non-

essential loads. Recalculate the load and reduce

number of loads connected to UPS - the total

wattage of your equipment must not exceed the

capacity of the UPS.

Over temperature shutdown, Over

Temp Indicator lit; continuous

beep

Make sure that the UPS is operating in 0°C to

40°C (32°F to 104°F) and that it has adequate

ventilation.

MultiLink shutdown

Consult the MultiLink user manual or contact your

LAN administrator.

Internal UPS fault, Fault Indicator

Lit; continuous beep

Contact your local dealer, Liebert representative

or the Liebert Worldwide Support Group.

UPS shutdown due to a command

from the communications port(s),

Load Level 0-25% Indicator

illuminated

Your UPS has received a signal or command

from the attached computer. If this was

inadvertent, ensure the communication cable

used is correct for your system. For assistance,

contact your local dealer, Liebert representative

or the Liebert Worldwide Support Group.

All Battery Level Indicators

flashing

UPS is unable to perform manual

or remote battery test; beep every

half second for five seconds

Check battery connections,

completely power down and restart UPS.

NOTE: If the battery circuit opens while the UPS

is running, it will be detected when the next

battery test is performed.

Battery Indicator illuminated

amber; long beep every minute

UPS failed battery test

Initiate battery test again.

Batteries weak

Recharge batteries.

Batteries need to be replaced

Replace batteries.

Over Temp Indicator flashing

Over temperature warning; beep

every half second

Make sure that the UPS is operating in 0°C to

40°C (32°F to 104°F) and that it has adequate

ventilation.

Fault Indicator lit but UPS is On

Fault warning; beep every half

second

Reset UPS.

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