Planet Technology DVR-860 - Manual (Page 68)

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8. TROUBLESHOOTING
8.1 FAQ
Please refer to the table below for easy troubleshooting. The table describes some typical problems and also their
solutions. Please check them before calling your DVR dealer.
Problem Solution
Check power cord connection. No power
Confirm that there is power supplied from the outlet.
DVR is not working when pressing any button You might be under “Key Lock” mode. Press any key and
enter the password to exit this mode.
Timer record is not working Check if “TIMER RECORD ENABLE” option is set to
“YES”.
Confirm the camera is power supplied.
Check the setting of the camera lens.
Check the monitor’s video cable and connection.
No live video
Check the camera’s video cable and connection.
No recorded video Check if the HDD is installed and connected properly
DVR keeps rebooting Make sure the power connector and HDD are connected
closely, or change another compatible HDD.
Replace with another HDD for testing.
Replace with another HDD cable for testing.
HDD detection failed
Make sure HDD “Master”, “Slave” mode is correctly set.
Can’t detect your USB flash drive Replace with another USB flash drive for testing.
Update the JAVA program.
Can’t view the DVR images over the network with IE web
browser
Update the firmware of the licensed software AP.
Can’t play the recorded data on my DVR There must be at least 8192 images of recorded data for
playback to work properly. If not, your DVR will stop the
playback.
For example, if the IPS is set to 30, the recording time
should be at least 273 seconds (8192 images / 30 IPS)
for the playback to work properly.
8.2 Default Value
◎
DVR Side
Item Default Value Item Default Value
ADMIN Password 0000 Detection OFF
GUEST Password 1111 Detection - LS 07
Camera - BRIG 110 Detection - SS 03
Camera - CONT 128 Detection - TS 02
Camera - SATU 128 Detection - RE 10
Camera - HUE 128 Detection - Alarm OFF
Camera - COV NO Network - IP Address 192.168.1.10
Camera - REC NO
◎
AP Side
Item Default Value Item Default Value
User Name admin Port 80
Password admin IP Address 192.168.1.10