Perle Systems RPS1630 - Manual (Page 66)

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RPS Series: Remote Power Switches - User's Guide
C.4. Information Needed When Making a Query
When you make a technical support enquiry please have the following
information ready;
Hint: Print out this page and fill in the table provided with the basic
information you need.
Item Write details here
Product name and version
Problem description
Operating system version
Driver version
Details of any other cards
installed in your system
Your name
Company Name
Country
Phone number
Fax number
Email address (if available)