Panasonic TX-86PW100A - Manual (Page 45)

45
Customer Information
Frequently Asked Questions
Some minor problems can be corrected very quickly and easily without the cost of a service call. Panasonic has a Customer
Care Centre that can answer most questions over the phone. Before you contact the Customer Care Centre with your
question we have included the most commonly asked questions.
Question: Why are my channels on 1,2,3,4,5?
Answer: Someone has performed an “Automatic Search” tune of your television. You will have to retune each channel
individually using the Manual Search Instructions on page 29.
Question: How do I get Channel 10?
Answer: You have three methods of selecting Channel 10
1.
You can use the two digit channel selector on the remote control (- / - -). Press this button followed by
the number 1 button, then the 0 button.
2. You can press the 9 button followed by the channel up button ( /\ ).
3. You can tune channel 10 into another position such as programme location 0.
Question: My channel number is still on the screen. How do I turn it off?
Answer: If the channel number is a small green number on the top left of the screen, press the recall button on the
remote control. Any other channel number is one being broadcast by the television station. There is no way to
turn this off.
Question: How do I tune my stations?
Answer: The instructions for tuning the stations are on page 28 for automatic tuning and on page 29 for tuning
individual stations.
Question: I have done an auto tune because the book told me to. If I am only to do manual search why is
automatic search first in the book?
Answer: The automatic search and the manual search each have specific uses. The reason for each is clearly
described in the book. The reason that automatic search is described first is because this is the first option on
the screen.
Question: Why does the screen turn blue?
Answer: The television has been designed so that the screen turns blue when the signal strength is very weak or
nonexistent. The reasons may be:
1.
The television station may have stopped transmitting.
2. You may have selected a programme number that has not yet been tuned.
3. You may have been watching a videotape or DVD and it has stopped playing.
4. Your aerial connection may have come loose.
Question: When I skip a station why is a picture still coming up when I press the number that the channel is on?
Answer: The Skip operation only works when you use the Channel Up ( /\ ) or Down ( \/ ) Buttons.
Question: When I use the channel up or channel down why don’t I get all the channels?
Answer: Some of the channels may be “Skipped”. See page 31.
Question: Why doesn’t the channel change when I press the channel button?
Answer: The television might be switched to Teletext mode. If it has been switched to text mode for closed captions
and they are not being transmitted there may not be any indication on the screen to let you know that you are
in Text mode. See pages 24, 25 and 26.
Question: I turned my television to Standby with the remote control and then I turned it off with the power
switch. I turned the TV back on with the power switch but it’s still in Standby and I can’t find my
remote control. How can I turn the TV back on?
Answer: Press the front panel Up (+ / /\) or Down (- / \/) button. See page 9.
If the answer to your problem is not in this list, determine the symptoms and make a few simple checks as shown on the
next page. The location of the nearest service centre can be obtained from the Panasonic Customer Care Centre on
132600.