Planar PD7170 - Manual (Page 80)

Maintenance and Troubleshooting
66 Planar PD7170 Installation/Operation Manual
PREL
IMINA
RY
5.2
Troubleshooting Tips
Table 5-1 provides some general guidelines for troubleshooting problems you
may encounter with the PD7170. If the suggested solutions fail to resolve the
problem or if you encounter an issue not described here, please contact Planar
Technical Support.
Table 5-1. Troubleshooting Chart
Symptom Possible Cause(s) Solution
The projector does not
turn on. • The PD7170 is not
plugged in or the AC
outlet is not active.
• Lamp cover is not
securely attached.
• Ensure that the PD7170
is plugged in and that
the AC outlet is active.
• Securely attach the
lamp cover.
The projector does not
turn back on after it was
powered off.
• The projector will not
turn on for two minutes
after power-off, to
protect the lamp.
• Wait until the PD7170
completes its
cool-down (POWER LED
lights solid green).
The remote control does
not work correctly. • The batteries have run
out.
• IR code set mismatch
between remote
control unit and
projector.
• Replace the batteries.
• Press and hold the
LIGHT and ENTER
remote control buttons
simultaneously until the
remote control
back-lighting “blinks”
(approximately five
seconds). Then, try
again.
The projector is on and
OSD menus appear, but
there is no video image
on-screen.
• Incorrect source
selection.
• Source component is
not turned on.
• Source component is
connected incorrectly
or not at all.
• Select the correct
source.
• Turn on the source.
• Check cable
connection from
source component to
projector.
A projected image from a
DVD is split or otherwise
scrambled.
• DVD player is
connected to the
Component input and
set to progressive scan
mode.
• Turn off progressive
scan on the DVD
player.
Image is blurred. • The lens is not correctly
focused.
• Adjust the focus with
the remote control.
Image is too bright and/or
lacks definition in the
bright areas of the image.
• Contrast is set too high. • Lower the contrast
setting.
Image appears “washed
out” and/or dark areas
appear too bright.
• Brightness is set too
high.
• Lower the brightness
setting.