Using the call processing area – Nortel Networks Attendant Console User Manual

Page 37

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Chapter 3 Using the Attendant Console window 37

Attendant Console User Guide

Using the call processing area

Use the Target list box and the Call Processing buttons to make and transfer calls.

The call processing area contains:

Use the Target list box to enter the extension or telephone number to call.

Transfers the active call to the extension number in the Target list box.

Screens a call transfer of an active call to the extension number in the
Target list box. Click the Screen button and the caller is put on hold. The
caller is connected to the Target extension when you click Transfer Now
in the Screen Transfer dialog box.

Opens the Page dialog box.

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