Using the directory find box – Nortel Networks Attendant Console User Manual
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50 Chapter 4 Handling calls
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Using the Directory Find box
Use the Directory Find box to search by name.
To search by Name and put an extension in the Target list box
1
In the Find box, type the first letter or letters of the person’s last name or first name,
depending on how the employee names are entered. For example, if they are entered “Jane
Doe”, type “j”. If they are entered “Doe, Jane”, type “d”.
2
Click the Find button.
Any matching names are displayed in a list under the Full tab.
3
In the Directory list, click the name of the employee being called.
The name appears in the Target list box.
4
To restore all names in the Full tab view, click the Show All button.
After the search result is shown in the Full tab view, the BLF, Selected and Assigned tab views
remain unchanged.