Nortel Networks Attendant Console - Manual (Page 86)

86 Chapter 6 Generating reports
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Setting the report period
Some reports require a report period. The report period defines the time span for which data is
considered. If you choose a report type that does not require a report period, the Period list box is
unavailable. The report period begins on the From date and ends on and includes the To date.
To set the report period
1 In the From box type the date.
The following are acceptable date formats:
• June 5, 1997
• 6/5/1997
2 Press the Enter key.
3 In the To box type the date.
4 Press the Enter key.
To select a report of one week
1 Click the One Week button.
The One Week dialog box appears.
2 In the month list box, choose the month that the desired week starts or ends.
3 In the year list box, select the year the week occurs in.
You can type the year box or use the arrows.
4 In the list of weeks select a week and click the OK button, or double-click the desired week.
After you select a week, the start and end dates of the week appear in the From and To boxes.
To select a report of one month
1 Click the One Month button.
The One Month dialog box appears.
2 In the month list box, choose the desired month.
3 In the year select the desired year either by typing it or selecting it with the arrows.
4 Click the OK button to accept the month, or click the Cancel button to cancel your Report
Period selection.
If you select a month, the start and end dates of the month appear in the From and To boxes. Dates
for February automatically account for leap-years, centuries, and millennia.
To cancel a selection, press the Esc key or click the Cancel button.
The Period list box information does not change.
Note: An error message appears if you type a date in an unrecognised format or if you
type a date that does not exist.