Problem 1.8, Cause, Solution – Nlynx MinIT6000 User Manual

Page 119: Network problems, Problem 2.1, Action, Etwork, Roblems

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1. Open the connection Manager.

2. Select the configure tab.

3. Double-click on the session that does not come up.

4. Correct the name that is wrong or duplicated.

Problem 1.8

The light on the MinIT 6000 is green. The host session is black, with no cursor and I have
verified that I am using a legal name with less than 9 letters and numbers.

Cause

This could happen if the IP address of the AS400 host is set wrong in the MinIT 6000.

Solution

• Verify that the MinIT 6000’s ESce - Host Configuration – IP Address setting is

correct and matches the AS/400. To find this on the AS/400, you must sign on with
QSECOFR privileges and use CFGTCP, then choose 1. Work with TCP/IP
interfaces

If you are on the same physical network, verify that the subnet mask is the same as the
AS/400’s.

• To change the setup in the MinIT 6000, start the Connection Manager, either by

double-clicking the desktop icon or using Start/Programs/Connection Manager.

1.

Click on the Configure tab.

2.

Double-click on the session that you are working on.

3.

Click on the TCP/IP tab.

4.

Make certain that the Host Configuration – IP Address is correct.

2. Network Problems

This category of problems assumes that you have other users already using TN5250E
connections to the AS/400. If not, go to the PROBLEMS AT THE HOST section.

You are having a problem connecting to the AS/400. The first thing to do is make
certain that you can ping the AS/400 and that the AS/400 can ping your device. If you
cannot, then you have a network problem that has nothing to do with our software. We
cannot help you to troubleshoot all of your network problems, but this guide may help.

Problem 2.1

Tried to connect the MinIT 6000 and it does not connect.

When you try to ping (see page 3) it fails with a message: “10 packets transmitted, 0
packets received, 100% packet loss – child process exited abnormally”.

Cause

You may have a problem with your router(s), bridge(s), or hub(s), due to different subnet
masks or the fact that you are on a different physical network.

Action

Verify that the IP Address of the AS/400 is on the same subnet as the MinIT 6000. The
Subnet Masks must be the same. Address bits that are not 0, need to be the same. Must
be on the same physical network.

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