Limited warranty, General, The effective date – Rheem Marathon Thermal MTS105200 User Manual

Page 16: Applicable warranty periods, Exclusions, Service labor responsibility, Shipping costs, How to make a claim, Exclusive warranty - limitation of liability

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LIMITED WARRANTY

GENERAL

Water  Heater  Innovations,  Inc.  warrants  its  products  to  be  free  from  factory  defects  in  workmanship  and  material,  and  will  furnish  a  replacement  for  any  part  which  fails  in  normal  use,  

within  the  applicable  Warranty  Periods  stated  below.    If  an  exact  replacement  storage  tank  is  not  available  for  any  reason,  Water  Heater  Innovations,  Inc.  reserves  the  right  to  provide  a  com-­
parable  model.    Replacements  furnished  will  be  warranted  for  only  the  unused  portion  of  the  applicable  original  Warranty  Period.    This  Limited  Warranty  does  not  cover  installation  service  
or  labor  costs,  which  will  be  your  responsibility.

THE EFFECTIVE DATE

The  Effective  Date  is  the  date  of  original  installation  if  properly  documented;;  otherwise  it  is  the  date  of  manufacture  plus  NINETY  (90)  days.  

APPLICABLE WARRANTY PERIODS

The  Applicable  Warranty  Period  varies  depending  on  the  use  or  application  and  upon  what  part  fails.

Residential  Use:    If  the  thermal  storage  tank  is  installed  in  a  single  family  dwelling  owned  by  the  original  purchaser  of  the  thermal  storage  tank,  then  subject  to  proof  of  purchase  
of  the  thermal  storage  tank:
‡)RUDVORQJDVWKHRULJLQDOSXUFKDVHURZQVWKHKRPHDQGGRHVQRWPRYHWKHWKHUPDOVWRUDJHWDQNWater  Heater  Innovations,  Inc.  will  furnish  a  replacement  storage  tank  if  the  

tank  fails.    If  the  home  is  sold  the  tank  warranty  converts  to  FIFTEEN  (15)  years  from  the  date  to  manufacture  and  the  remainder  of  the  FIFTEEN  (15)  years  transfers  to  the  
second  owner.

‡)RUD:DUUDQW\3HULRGRI),9(  \HDUVIURPWKH(IIHFWLYH'DWHRU6,;  \HDUVIURPWKHGDWHRIPDQXIDFWXUHZKLFKHYHULVJUHDWHUWater  Heater  Innovations,  Inc.  will  furnish  

a  replacement  for  any  other  parts  of  the  thermal  storage  tank  that  fail.

Commercial  Use:    If  the  thermal  storage  tank  is  installed  in  a  residential  rental  property,  a  commercial  building  or  in  an  agricultural  application  such  as  a  dairy  barn:
‡)RUD:DUUDQW\3HULRGRI7(1  \HDUVIURPWKH(IIHFWLYH'DWHWater  Heater  Innovations,  Inc.  will  furnish  a  replacement  thernal  storage  tank  if  the  tank  fails.
‡)RUD:DUUDQW\3HULRGRI),9(  \HDUVIURPWKH(IIHFWLYH'DWHWater  Heater  Innovations,  Inc.  will  furnish  a  replacement  for  any  other  parts  that  fail  on  a  thermal  storage  tank  

installed  in  a  residential  rental  property  or  in  a  leasing  program.

‡)RUD:DUUDQW\3HULRGRI7+5((  \HDUVIURPWKH(IIHFWLYH'DWHWater  Heater  Innovations,  Inc.  will  furnish  a  replacement  for  any  other  parts  that  fail  on  a  thermal  storage  

tank  installed  in  agricultural  applications  such  as  dairy  barns.

Industrial  Use:    In  an  application  where  the  heated  water  is  used  as  a  part  of  an  industrial  or  commercial  process:
‡)RUD:DUUDQW\3HULRGRI),9(  \HDUVIURPWKH(IIHFWLYH'DWHWater  Heater  Innovations,  Inc.  will  furnish  a  replacement  thermal  storage  tank  in  industrial/commercial  appli-­

cations  if  the  tank  fails.

‡)RUD:DUUDQW\3HULRGRI21(  \HDUIURPWKH(IIHFWLYH'DWHWater  Heater  Innovations,  Inc.  will  furnish  a  replacement  for  any  other  parts  that  fail  on  a  thermal  storage  tank  

installed  in  industrial/commercial  applications.

EXCLUSIONS

This  Warranty  Will  Not  Apply:

1.

To  defects  or  malfunctions  resulting  from  failure  to  install,  operate  or  maintain  the  unit  in  accordance  with  the  instructions  provided;;

2.          To  damage  from  abuse,  accident,  fire,  flood,  freeze  and  the  like;;
3.          To  damage  or  failure  caused  by  operating  the  unit  with  an  empty  or  partially  empty  tank;;
4.          

In  the  event  the  tank  failure  occurs  due  to  the  storage  tank  being  operated  at  excessive  water  temperatures,  or  the  storage  tank  is  not  supplied  with  potable  water,  
or  if  the  tank  is  subjected  to  pressures  exceeding  the  rating  plate,  which  must  not  be  altered,  defaced,  or  removed

5.          To  defects  or  damage  caused  by  the  use  of  any  attachment,  including  any  energy  saving  device,  not  authorized  by  Water  Heater  Innovations,  Inc;;
6.          To  units  installed  outside  of  the  50  states  (and  the  District  of  Columbia)  of  the  United  States  and  the  provinces  of  Canada;;
7.          To  units  not  installed  in  accordance  with  applicable  local  codes,  ordinances  and  good  trade  practices;;
8.          To  the  thermal  storage  tank  is  moved  from  its  original  installation  location;;
9.          To  damage  or  failures  resulting  from  the  thermal  storage  tank  being  modified  in  any  way;;

SERVICE LABOR RESPONSIBILITY

This  Limited  Warranty  does  not  cover  any  labor  expense  for  service,  removal,  or  re-­installation.    All  such  expenses  are  your  responsibility.

SHIPPING COSTS

Water  Heater  Innovations,  Inc.  will  pay  the  transportation  costs  for  the  replacement  to  a  convenient  delivery  point  selected  by  us.    You  must  pay  any  local  cartage,  including  the  cost  
of  returning  the  replaced  item  to  a  convenient  shipping  location  selected  by  us,  if  required.

HOW TO MAKE A CLAIM

To  obtain  warranty  service,  contact  the  dealer  where  the  thermal  storage  tank  was  purchased.    The  ORIGINAL  DATED  RECEIPT  OR  OTHER  PROOF  OF  PURCHASE  AND  
DATE  OF  INSTALLATION,  accompanied  by  the  model  and  serial  numbers,  are  required.    If  you  are  unable  to  contact  the  original  dealer,  contact  any  other  dealer  in  your  area  that  
sells  or  services  non-­metallic  thermal  storage  tanks,  or  if  necessary  contact  Water  Heater  Innovations,  Inc.’s  Warranty  Department  at  our  address  indicated  below.    The  item  to  be  
replaced  must  be  made  available  in  exchange  for  the  replacement  for  inspection  of  the  claimed  defect.

EXCLUSIVE WARRANTY - LIMITATION OF LIABILITY

No  one  is  authorized  to  make  any  other  warranties  on  our  behalf.    ANY  IMPLIED  WARRANTIES,  INCLUDING  MERCHANTABILITY  OR  FITNESS  FOR  A  PARTICU-­
LAR  PURPOSE,  SHALL  NOT  EXTEND  BEYOND  THE  APPLICABLE  WARRANTY  PERIODS  SPECIFIED  ABOVE.    OUR  SOLE  LIABILITY  WITH  RESPECT  
TO  ANY   DEFECT   SHALL   BE   SET   FORTH   IN  THIS  WARRANTY  AND  ANY   CLAIMS   FOR   INCIDENTAL   OR   CONSEQUENTIAL   DAMAGES   (INCLUDING  
DAMAGE  FROM  WATER  LEAKAGE)  ARE  EXCLUDED
.    Some  states  do  not  allow  limitations  on  how  long  an  implied  warranty  lasts,  or  for  the  exclusion  of  incidental  or  
consequential  damages,  so  the  above  limitation  and  exclusion  may  not  apply  to  you.
We  suggest  you  immediately  complete  the  information  on  the  enclosed  Warranty  Registration  Card  and  return  it  to  us.    Complete  the  Purchase  Information  section  and  retain  it  
along  with  this  warranty  certificate,  in  the  event  warranty  service  is  needed.    Reasonable  proof  of  the  date  of  installation  must  be  presented;;  otherwise  the      Effective  Date  will  be  
based  upon  the  date  of  manufacture  plus  NINETY  (90)  DAYS.  

This  Warranty  gives  you  specific  legal  rights,  and  you  may  also  have  other  rights  which  vary  from  state  to  state.

Water Heater Innovations, Inc.

3107 Sibley Memorial Highway

Eagan, Minnesota 55121

A  Subsidiary  of  Rheem  Manufacturing

In  California:  1-­800-­321-­6718

(651)  688-­8827

©  copyright  2001

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