4 how to make request for repair, Caution – Renesas Pod probe for M16C/1N Group M301N2T-PRB User Manual

Page 48

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M301N2T-PRB User’s Manual

6. Maintenance and Guarantee

REJ10J0037-0100 Rev.1.00 Mar.16, 2005

Page 46 of 48

6.4 How to Make Request for Repair

If your product is found faulty, follow the procedure below to send your product for repair.

Customer

Fill in the Repair Request Sheet included with this product, then send it along with this product
for repair to your local distributor. Make sure that information in the Repair Request Sheet is
written in as much detail as possible to facilitate repair.

Distributor

After checking the contents of fault, the distributor should please send the faulty product along
with the Repair Request Sheet to Renesas Solutions Corp.

Renesas Solutions

When the faulty product is repaired, it will be returned to the customer at the earliest
convenience.

CAUTION

Note on Transporting the Product:

When sending your product for repair, use the packing box and cushion material supplied with

this product when delivered to you and specify handling caution for it to be handled as precision
equipment. If packing of your product is not complete, it may be damaged during transportation.
When you pack your product in a bag, make sure to use conductive polyvinyl supplied with this
product (usually a blue bag). When you use other bags, they may cause a trouble on your product
because of static electricity.

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