Troubleshooting guide – Radware VOYAGEUR GRAND WOOD INSERT VOYA-GRAND-MBK User Manual

Page 20

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Page 20

7075-166C

May 23, 2013

R

VOYAGEUR GRAND Wood Insert

4

Troubleshooting Guide

With proper installation, operation, and maintenance your woodstove will provide years of trouble-free service. If you do

experience a problem, this troubleshooting guide will assist you or a qualified service person in the diagnosis of a problem

and the corrective action to be taken.

Start Fire Problems

Possible Cause

Solution

Can not get fire started

Excessive smoke or spillage

Burns too slowly

Not enough heat output

Not enough kindling/paper or no

kindling/paper

Use dry kindling, more paper. Arrange kindling &

wood for air movement.

Not enough air for fire to ignite

Check for restricted termination cap
Check for blockage of outside air kit (if installed).
Check for flue blockage.
Pre-warm flue before starting fire (refer to Building

a Fire Section).
Check for adequate vent height (refer to Chimney

Height Section).
Open window below the appliance towards the

wind.

Wood condition is too wet, too

large

Use dry, seasoned wood (refer to Seasoned Wood

Section).

Bed of coals not established

before adding wood

Start with paper & kindling to establish bed of

coals (refer to Building a Fire Section).

Flue blockage such as birds’

nests or leaves in termination

cap

Have chimney inspected for creosote and cleaned

by a certified chimney sweep.

Down draft or negative pressure

Competition with exhaust

devices

Do not use exhaust fans during start-up (refer to

Negative Pressure Section).
Open window below the appliance towards the

wind.

Fire burns too fast

Extremely dry or soft wood

Mix in hardwood.
Mix in less seasoned wood after fire is established

(refer to Wood Fuel Section).

Overdrafting

Check for correct vent height; too much vertical

height creates overdrafting.
Check location of vent termination (refer to

Chimney Termination Requirement Section).

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