Maintenance and troubleshooting, 1 troubleshooting tips, Table 5-1 . troubleshooting chart – Runco CW-42HD User Manual

Page 53: Troubleshooting tips, Pre l iminar y

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Runco CinemaWall Owner’s Operating Manual

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5.1
Troubleshooting Tips

Table 5-1 provides some general guidelines for troubleshooting problems you may
encounter with the CinemaWall. If you encounter an issue not described here, please
contact your Runco dealer or Runco Technical Support.

5. Maintenance and Troubleshooting

Table 5-1. Troubleshooting Chart

Symptom

Possible Cause(s)

Solution

The display does not turn on
after initial installation.

• The CinemaWall is not

plugged in or the AC outlet
is not active.

• The remote control

batteries have run out.

• Ensure that the

CinemaWall is plugged in
and that the AC outlet is
active.

• Replace the batteries.

The display is on, but there is
no picture or sound.

• Incorrect source selection.
• Source component is not

turned on.

• Source component is

connected incorrectly or
not at all.

• Select the correct source.
• Turn on the source

component.

• Check video and/or audio

connections to source
component.

Picture is okay, but there is no
sound.

• Audio output is muted.

• Volume setting is too low.

• Press the MUTE button

on the remote control.

• Turn up the volume.

Image is too bright and/or
lacks definition in the bright
areas of the image.

• Contrast is set too high.

• Lower the contrast setting.

Image appears “washed out”
and/or dark areas appear too
bright.

• Brightness is set too high.

• Lower the brightness

setting.

Colors in the image are
swapped; for example, reds
appear blue or vice versa.

• The Red/Pr, Green/Y or

Blue/Pb outputs from the
source are connected to
the wrong inputs on the
CinemaWall.

• Ensure that the source

outputs are connected to
the correct CinemaWall
input.

RGB-HD images appear
“noisy.”

• Clock and Phase (Fine

Picture and Picture Adjust)
settings need adjustment.

• Manually adjust Fine

Picture and Picture Adjust
settings, or perform an
Auto-Adjust (refer to
Image Options on
page 34
).

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