Ad di ti on al i nf o – Radio Shack 43-327 User Manual

Page 48

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My caller ID features are not working properly.

• Caller ID is a subscription service. You must subscribe to this service

from your local telephone company for this feature to work on your

telephone.

• The caller might not be calling from an area which supports caller ID.
• Both you and the caller’s telephone companies must use equipment

compatible with the caller ID service.

• The caller ID information shows after the first or second ring.
• If you subscribe to high-speed Internet service (digital subscriber line -

DSL) through your telephone lines, you must install a DSL filter between

the telephone base and the telephone wall jack. The filter prevents

noise and caller ID problems caused by DSL interference. Contact your

DSL service provider for more information about DSL filters.

The telephone does not receive caller ID or the telephone does not

show caller ID during call waiting.

• Make sure you subscribe to caller ID with call waiting features provided

by the local telephone company.

• The caller might not be calling from an area which supports caller ID.
• Both you and the caller’s telephone companies must use equipment

compatible with caller ID service.

• If you subscribe to high-speed Internet service (digital subscriber line -

DSL) through your telephone lines, you must install a DSL filter between

the telephone base and the telephone wall jack. The filter prevents

noise and caller ID problems caused by DSL interference. Please contact

your DSL service provider for more information about DSL filters.

Caller ID entries do not match the numbers I need to dial.

• Caller ID service delivers 10 digits (the area code plus the seven-digits

number). If you need to dial something other 10 digits, see page 29 for

instructions on changing the number.

• If you dial seven digits for local calls you might want to use the Home

area code feature (page 14).

CONNECTING... shows in the handset screen.

• The handset might be out of range. Move it closer to the telephone

base.

• Make sure the power cord is securely plugged into the telephone base.

Use a working electrical outlet not controlled by a wall switch.

• Reset your telephone by unplugging the power adapter from the

telephone base. Disconnect the battery from the cordless handset. Wait

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