23 troubleshooting – Oricom Secure 500 User Manual

Page 25

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23

TROUBLESHOOTING

Problem

Possible cause(s)

The red Power lights do not light on when you plug in.

1. Check if the units are properly connected to the power

supply.

2. Check if the power is turned on. If not, Press [ ] to turn

on the power.

The green Link light on the Parent Unit is fl ashing and
cannot hear the sounds from your baby's room.

1. You may have moved out of range −move closer to the

Baby Unit and wait 5 seconds for the Link to establish.

2. You may need to re−establish the Link between the two

units. Turn both units off by pressing and holding the
[ ] and then turn on again by pressing the [ ].

Can't hear your baby on the Parent Unit but the Link light
is still glowing steadily.

Check if the volume is turned up on the Parent Unit.

The Red Power light is fl ashing on the Parent Unit.

Check if the rechargeable batteries are running low. Place
the Parent Unit on the Charger Pod to recharge them.

A high pitched ear piercing noise can be heard from the
units (feedback).

Check if the Parent and Baby Units are too close together.
Move them further apart.

Talk back feature is not working

Check that the volume is loud enough at the baby unit.

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