Troubleshooting —continued – Onkyo TX-NR5007 User Manual

Page 156

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156

Troubleshooting

—Continued

• With some CD and LD players, you won’t be able to

playback DTS material properly even though your
player is connected to a digital input on the AV
receiver. This is usually because the DTS bitstream
has been processed (e.g., output level, sampling rate,
or frequency response changed) and the AV receiver
doesn’t recognize it as a genuine DTS signal. In such
cases, you may hear noise.

• When playing DTS program material, using the pause,

fast forward, or fast reverse function on your player
may produce a short audible noise. This is not a mal-
function.

The beginning of audio received by an HDMI IN
can’t be heard
• Since it takes longer to identify the format of an

HDMI signal than it does for other digital audio sig-
nals, audio output may not start immediately.

There’s no picture
• Make sure that all video connecting plugs are pushed

in all the way (page 29).

• Make sure that each video component is properly con-

nected (pages 31 to 46).

• If your TV is connected to the HDMI output, set the

“Monitor Out” setting other than “Analog” (page 52),
and select “- - - - -” in the “HDMI Input Setup” on
page 54 to
watch composite video, S-Video, and com-
ponent video sources.

• If your TV is connected to the COMPONENT VIDEO

MONITOR OUT, S MONITOR OUT, or V MONI-
TOR OUT, set the “Monitor Out” setting to “Analog”
(page 52), and select “- - - - -” in the “Component
Video Input Setup” on page 55
to watch composite
video and S-Video sources.

• If the video source is connected to a component video

input, you must assign that input to an input selector
(page 55), and your TV must be connected to either
the HDMI OUT or COMPONENT VIDEO MONI-
TOR OUT (pages 31 and 35).

• If the video source is connected to an HDMI input,

you must assign that input to an input selector
(page 54), and your TV must be connected to the
HDMI outputs (page 31).

• While the Pure Audio listening mode is selected, the

video circuitry is turned off and only video signals
input through HDMI IN can be output.

• On your TV, make sure that the video input to which

the AV receiver is connected is selected.

• If you selected “Both (Main)” or “Both (Sub)” in the

“Monitor Out” setting, no picture may appear on your
TV that is connected to a secondary HDMI output (not
a priority HDMI output). In this case, change the set-
ting to “Both” (page 52).

There’s no picture from a source connected to
an HDMI IN
• Reliable operation with an HDMI-to-DVI adapter is

not guaranteed. In addition, video signals from a PC
are not guaranteed (page 31).

• When the “Monitor Out” setting is set to “Analog”,

and the “Resolution” setting is set to anything other
than “Through” (page 53), no video is output by the
HDMI outputs.

• When the “Resolution” (page 53) is set to any resolu-

tion not supported by the TV, no video is output by the
HDMI outputs.

• If the message “Resolution Error” appears on the AV

receiver’s display, this indicates that your TV does not
support the current video resolution and you need to
select another resolution on your DVD player.

The onscreen menus don’t appear
• If your TV is connected to the analog outputs, set the

“Monitor Out” setting to “Analog” (page 52).

(European and Asian models) Specify the TV sys-

tem used in your area in the “TV Format Setup” on
page 59.

• On your TV, make sure that the video input to which

the AV receiver is connected is selected.

The picture is distorted
(European and Asian models) Specify the TV sys-

tem used in your area in the “TV Format Setup” on
page 59.

The immediate display does not appear
• If you select other than “Analog” in the “Monitor Out”

setting (page 52), the immediate display will not
appear when the input signal from the COMPONENT
VIDEO IN is output to a device connected to the
COMPONENT VIDEO MONITOR OUT.

• Depending on the input signal, the immediate display

may not appear when the input signal from the HDMI
input is output to a device connected to the HDMI out-
put.

Reception is noisy, FM stereo reception is
noisy, or the FM STEREO indicator doesn’t
appear
• Relocate your antenna.
• Move the AV receiver away from your TV or com-

puter.

• Listen to the station in mono (page 73).
• When listening to an AM station, operating the remote

controller may cause noise.

• Passing cars and airplanes can cause interference.
• Concrete walls weaken radio signals.
• If nothing improves the reception, install an outdoor

antenna.

Video

Tuner

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