Tektronix AD007 User Manual

Page 80

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Appendix D: Troubleshooting

66

AD007 User Manual

Table 13: Network and print problems (cont.)

Symptom

Corrective action(s)

Possible cause(s)

Nothing prints

Prints garbage

AD007 print configuration is
not set correctly

Check print redirection is on
in the AD007 Print Setup
web page

Check that the instrument is
directing the print to the
GPIB port

Check server address and
queue name

Attempt test print

Check that no more than
one device on the GPIB is in
the hard copy mode

Print format unrecognized by
printer

In the GPIB instrument,
select a print format which
matches the capability of the
printer

Print server discards data
from unknown IP address

Configure the print server to
accept connections from the
AD007

Print server does not support
LPD connections

Use a different print server
which supports LPD

Test print does not work, but
direct (from instrument) print
does

Printer does not support text
printing

Select a different print server
address queue which sup-
ports ASCII text printing

Direct print from a device on
the GPIB does not work

Print redirection is not on

Device is not in the hard
copy mode

More than one device on the
GPIB is in the hard copy
mode

Check print redirection is on
in the AD007 Print Setup
web page

Check that no more than
one device on the GPIB is in
the hard copy mode

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