Tekxon Technology K3 - Manual (Page 37)

35
10 Troubleshooting
If your camera does not work properly, please check the following items. If the problem still
exists please contact your dealer.
Symptoms Cause and solution
Cause: Not enough light
Error A
Camera does not take photos
Solution:
Change angle of camera to include more light
or use automatic flash.
Cause: Weak batteries
Error B
Photos disappear from the LCD
after a period
Solution: Insert two fresh batteries.
Cause: The PC does not have enough free RAM.
Error C
Not all images can be
downloaded to the PC
Solution:
Close all other applications before downloading.
If the problem persists, download the images
one at a time to the PC and save them there
before transferring the next image.
Cause: Camera shuts down automatically.
Error D
Camera switches off after 5
minutes. LCD switches off.
Solution: Restart camera.
Cause: The PC’s USB port is deactivated in the BIOS.
Error E
When the camera is connected to
the PC for the first time, no new
hardware is found.
Solution: Activate the port in the PC’s BIOS.
Cause:
It is normal for the shutter speed to be slower in
dark conditions. Error F
The shot to shot time is longer
when taking pictures in dark
conditions.
Solution:
Change the camera angle or improve the light
conditions.
Cause:
PC or camera is busy and there is no
connection between the two.
Error G
The camera does not start after
connection to the PC. The
camera display lights up and
LCD shows all symbols.
Solution:
Disconnect the USB cable from the PC, check
why the PC is busy and insert the cable again.
Note: This table contains possible causes of error. Some of these are normal phenomena.