Topcom OGATECH OG-R400 - Manual (Page 24)

OGATECH OG-R400
24 OGATECH OG-R400
14WARRANTY
14.1 WARRANTY PERIOD
The devices have a 36-month warranty period. The warranty period starts on the day the new
unit is purchased. There is no warranty on standard or rechargeable batteries (AA/AAA type).
Consumables or defects causing a negligible effect on operation or value of the equipment
are not covered.
The warranty has to be proven by presentation of the original or copy of the purchase receipt,
on which the date of purchase and the unit-model are indicated.
14.2 WARRANTY HANDLING
A faulty unit needs to be returned to an authorized service centre including a valid purchase
note and a filled in service card.
If the unit develops a fault during the warranty period, the service centre will repair any
defects caused by material or manufacturing faults free of charge, by either repairing or
exchanging the faulty units or parts of the faulty units. In case of replacement, colour and
model can be different from the original purchased unit.
The initial purchase date shall determine the start of the warranty period. The warranty period
is not extended if the unit is exchanged or repaired by the service centre.
14.3 WARRANTY EXCLUSIONS
Damage or defects caused by incorrect treatment or operation and damage resulting from
use of non-original parts or accessories are not covered by the warranty.
The warranty does not cover damage caused by outside factors, such as lightning, water and
fire, nor any damage caused during transportation.
No warranty can be claimed if the serial number on the units has been changed, removed or
rendered illegible.
Any warranty claims will be invalid if the unit has been repaired, altered or modified by the
buyer.
This appliance may only be used with rechargeable batteries. If you want to replace the
originally included batteries, please check whether the batteries you use are suitable and
rechargeable. Alkaline batteries may under NO circumstances be used in the handsets.
If you use Alkaline batteries and place the handset on the basis, the batteries will heat up and
may explode. Any damage which may be caused cannot be recovered from the manufacturer
and the damage thus caused to the appliance is not covered by the warranty conditions. Any
repairs will be charged to you.