Topcom WEBTALKER 6000 User Manual

Page 79

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79

S U P P O R T I N F O R M AT I O N

ENGLISH

3

SECTION

PROBLEM

CAUSE

SOLUTION

There is no antenna
symbol in the upper
right hand corner of
the display.

(continued)

• The handset is not registered.

• Register the handset via Settings >

Cordless settings > Register handset.

I do not understand
the language on the
handset.

• You have chosen the wrong

language.

• From the idle screen, press Menu > 888,

then select your preferred language from
the list.

I cannot register the
handset to the base
station, the message
‘Open base station
could not be found’
is shown on the
handset.

• The base station is turned off.

• The base station is not in

registration mode.

• You are too far away from the

base station.

• Turn the base station on. The LED light on

the base station must be red.

• Press the Reset button on the back of the

base station, then press

for Retry on the

handset.

• Move the handset closer to the base station

(for instance in the same room).

No Caller ID is shown
when I receive
landline calls.

• You are not subscribing to this

service with your landline
provider.

• You are using an incorrect

country setting.

• Contact your landline provider.

• Select the correct country setting via

Settings > Phone settings > Landline
country.

I do not get a new
line on my landline
connection when
sending a flash (by

pressing

).

• You are using an incorrect

country setting.

• Select the correct country setting via

Settings > Phone settings > Landline
country.

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