Topcom WEBTALKER 6000 User Manual
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80
S U P P O R T I N F O R M AT I O N
ENGLISH
3
SECTION
QUESTION
ANSWER
Why is the Webtalk-
er 6000 for Skype
better than a Wi-Fi
phone for Skype?
Because it is more reliable (DECT), has no interference problems with other
wireless devices (Wi-Fi, Bluetooth), has a much longer talk time (more than 10
hours), standby time (more than 140 hours) and range (up to 300 meters). In
practice the Webtalker 6000 has a superior voice quality with increased distance
between the handset and the base station/router. This is due to less packet loss
and interference compared to a Wi-Fi phone. Furthermore, with the Webtalker
6000 you get a 2-in-1 telephone for both Skype and ordinary landline calls.
What is a Webtalker?
Your Webtalker combines two phones in one unit, allowing you to use Skype,
SkypeOut /SkypeIn as well as traditional telephony via landline. Thus, you can use
your Webtalker on two networks, for instance allowing you to establish a confer-
ence call between users on both networks.
Is it easy to connect
my Webtalker to the
Internet?
Yes. It only requires you to connect the base station to a power outlet and to your
Internet connection. However, you might need a router/switch/hub if you want to
connect more units to the same Internet connection, for instance both your
computer and your Webtalker. We recommend that you use a peer2peer friendly
router for this purpose.
Are there any special
requirements on my
Internet connection?
Yes. You have to use an Internet connection that is “Always on”. Some broadband
connections demand that you log onto the Internet every time you wish to use it,
and the connection will automatically close after for example 20 minutes of
inactivity. Your Webtalker does not work with such connections, only with
‘Always on’ connections. Contact your Internet provider and get an “Always on”
connection. Possibly “Always on” can be enabled via your provider’s homepage.
Can my Webtalker be
updated with new
software?
Yes. Unlike many other products, the firmware of your Webtalker can be updated
to always give you access to the latest features.
What Skype services
does my Webtalker
support?
Your Webtalker supports Skype, SkypeOut, SkypeIn and Voicemail.
R
FAQ