11 trouble-shooting guide, Problem possible cause solution – TechniSat DigiPal 2 User Manual

Page 50

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11 Trouble-shooting guide

50

Problem

Possible cause

Solution

Various programmes not shown in
the programme list

Wrong programme list selected

Select another programme list (see
Point 7.2.3.1)

Sound OK, no TV picture

Radio mode selected

Switch to TV mode

Clock time not shown in stand-by
mode*

Clock time not downloaded

Stand-by clock switched off

Go to a major channel for 30 secs.
Switch on stand-by clock (Point
6.2.5)

Unit cannot be operated

Defective data stream-->unit
blocked

Pull mains plug for approx. 5 secs.,
then switch unit on again
Press stand- by key on unit for
approx. 5 seconds

Remote control not working

Batteries spent

Insert new batteries

Picture temporarily shows blocks.
Unit switches temporarily to freez
frame, no sound. Screen temporarily
black with message “No signal”.

Antenna incorrectly positioned

Adjust antenna position

No picture, no sound, display on

Defective or no cable connection

Check all cable connections

Antenna incorrectly positioned

Adjust antenna position

No reception when using an active
antenna

Antenna power feed (5V) not swit-
ched on

Switch on antenna power feed
(Point 6.2.4)

No picture, no sound, display off

No mains power

Check mains cable and plug

No reception of programmes
previously received

Antenna defective, or incorrectly posit-
ioned

Check antenna

Programme now broadcast on
another channel

Perform scan (see Point 8.4)

Programme no longer being
broadcast

None

Unit cannot be switched on, or can-
not be operated

Unit blocked

Perform flash-reset: Note! All perso-
nal settings will be lost.
>

Disconnect mains plug.

>

Simultaneously press
Programme up and
Programme down keys on the
unit and hold down.

>

While Programme up and
down keys are pressed, re-
connect mains power plug.

>

Keep keys pressed for approx.
5 secs. until message *
“FLAS” is displayed.

*

valid only for DigiPal 2

Bedanl DigiPal2_DigitMod T1engl 15.06.2005 16:33 Uhr Seite 50

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