Zoom Dialer 26 - Manual (Page 20)

20 Dialer Installation & User’s Guide
The next time you make a call, the dialer will route the
call normally. (* 0 won’t work when keys are enabled).
Q: Why do I still see some long distance calls on my
phone bill?
A: It’s probably because the dialer did not route those
calls. Please see the question above. Do you have the
dialer in AutoRoute Mode? Even if you do, the dialer
typically does not route certain calls including calls
that it thinks are local, and calls completed by a
directory assistance operator. If you need to route calls
in your local area, see the Routing Commands section.
Q: What do I do if the dialer has problems when I
place calls using a fax machine or faxmodem?
A: Sometimes the dialer won’t work well with a fax
machine or faxmodem. Here are some possible
solutions:
If your fax sends CNG (CalliNG) tones, see if you can
turn these tones off.
Route fax calls through your standard long distance
service (Don’t dial * at the start of a fax call in dialer
manual mode. Dial * 0 at the start of a fax call in
dialer AutoRoute Mode). [* 0 won’t work if keys are
enabled]
Q: I have two phone lines wired into one jack. How do
I attach the dialer to the second line?
A: A two-line jack is called an RJ-14 jack. You can
purchase a line splitter that will provide two single-line
jacks from one two-line jack. With this splitter you will
be able to connect the dialer to either phone line.
Q: How do I connect the dialer when all of the phone
jacks in my house are for wall-mounted phones?
A: You may purchase and install a wall plate adapter that
provides a jack for the dialer. Another option is to
connect a standard modular wall jack to the phone
line and plug the dialer into that jack.