Troubleshooting quality problems, Poor color registration, Examples of color mis-registration – Zebra Technologies P640I User Manual

Page 32: Poor color rendering, Faint, non-uniform image, Gaps in image at edges and corners

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P640i Card Printer User Guide

980541-001 Rev. A

Troubleshooting

Troubleshooting quality problems

Troubleshooting quality problems

Poor color registration

Minor mis-registration of Y, M and C color passes may be due to printhead angle adjust
screw not in firm contact with printhead frame. Reference

Technical Note 4

For gross mis-registration of Y, M and C suspect card not firmly against left hand pick
edge of truck on one or more passes. Spring at left end of platen may be missing or bound
up. Reference

Technical Note 2

Check printed card for damage on corners or edges. Example: the card may be scraping
along the underside of the hopper base molding. Reference

Technical Note 2

Printhead pressure too light. Reference

Technical Note 4

Printhead may be running hot. Will occur if head resistance incorrectly entered in driver
software. Reference

Technical Note 4

Toothed transport belt pulley may be slipping on drive shaft. Tighten set screws (make
sure the screws bear on flats on the shafts).

Examples of color mis-registration

Left is the test card in the printer’s firmware. Right is an enlargement showing fringing on

process black text generated from Y, M and C.

Poor color rendering

Possible source issues - poor quality photos or
graphics, card layout application settings. Isolate
the problem by printing a known image, such as
Portraits.bmp, through IDPrint Lite. Reference

Technical Note 8

Vary brightness and contrast controls in
Preferences > Image Adjustment (preceding
page). Fine tune if necessary using Contrast

Adjust in Properties > Device Settings > Color Calibration. Reference

Technical Note 4

Faint, non-uniform image

Printhead pressure too low. Adjust downward. Reference

Technical Note 4

Printhead not pivoting freely. Reference

Technical Note 4

Gaps in image at edges and corners

Possible de-lamination/wear of platen’s rubber surface.
Try cleaning platen. If unsuccessful, replace platen.
Reference

Technical Note 2

Possible non-uniformity of card thickness, or card surface
defects.

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