Transferring a call to another user’s voice mail, Transferring a call to another user’s, Voice mail – 3Com V7000 User Manual

Page 57

Advertising
background image

Transferring a Call to Another User’s Voice Mail

57

When you forward incoming calls to your voice mailbox:

An incoming call rings once on your phone and is then sent to your
voice mailbox. If you are logged in to multiple phones, each using the
same phone number, and one of the phones enables forward to voice
mail, the feature applies to all phones—an incoming call rings once on
all of the phones and is then sent to your voice mailbox.

If you enable forward to voice mail while one or more calls are ringing,
whether you are on-hook or off-hook, the pending calls are sent to
your voice mailbox and forward to voice mail is enabled for all
subsequent calls.

If you are a Hunt Group member, personal (non-Hunt Group) calls go
to your voice mailbox. However, Hunt Group calls always ring on a
member’s phone, regardless of your personal phone setting.

To forward incoming calls to your voice mailbox for any VCX phone
(including the Basic phones, which do not have a FWD Mail button):

Press Feature + 440. All future calls transfer automatically to your
voice mailbox.

If you have not enabled this feature code, you can send a call that is
ringing (and all subsequent calls) to your voice mailbox by pressing
Feature + 440.

To disable this feature, press Feature + 440. All calls ring normally.

Transferring a Call
to Another User’s
Voice Mail

You can transfer a connected call directly to another subscriber’s voice
mail rather than that subscriber’s phone extension. The subscriber can be
located locally or at a remote site.

To transfer a call to another subscriber’s voice mail:

1 While on a call, press Feature + 441.

The Display Panel shows the following prompt:

Transfer VMail Number:

2 Enter the extension of the subscriber whose mailbox will receive the call.

The caller hears the mailbox greeting of the target subscriber but the
subscriber’s phone does not ring.

Advertising