Logging in to a hunt group – 3Com V7000 User Manual
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C
HAPTER
6: S
TANDARD
F
EATURES
Hunt Group calls routed to a call coverage point always go to the point
configured for the Hunt Group, not to the point configured for (or by) the
Hunt Group member (that is, the member’s personal call coverage point).
If the member has Do Not Disturb enabled, personal (non-Hunt Group)
calls go to the call coverage point. However, Hunt Group calls always ring
on a member’s phone, regardless of the Do Not Disturb setting.
Logging In to a Hunt
Group
When your administrator gives you your hunt group membership
information, you can log in to your hunt group (or groups if you have
been assigned membership in multiple groups). You must be logged in to
a hunt group to receive calls for that group.
You must be logged in to your VCX system account before you can log in
to a hunt group. If you are not logged in to the VCX system, which
requires password authentication, you cannot log in to a hunt group. See
the overview section for your phone in this guide.
You log in to a hunt group by entering feature code followed by hunt
group number. If you are already logged in, entering the same feature
code and hunt group number logs you out. You can also log in to and log
out of a hunt group through the VCX User Interface (see
).
To log in to a hunt group using a feature code:
1 Press Feature + 971.
The Display Panel shows a prompt requesting a hunt group number.
2 Enter the hunt group number, then press #.
All members busy
Go to call coverage.
Wait for a member to
become available or until
total timeout reached.
Queue the call and wait
for an available member
or until total timeout
reached.
All members available
Route call to first member
in the list.
Route call to the member
following the member to
whom the last call was
routed.
Ring all member phones.
Total timeout reached
Go to call coverage.
Go to call coverage.
Go to call coverage.
Table 6 Hunt Group Behavior (continued)
Condition
Linear Hunt Group
Result
Circular Hunt Group
Result
Calling Group
Result