Hunt groups – 3Com V7000 User Manual

Page 72

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C

HAPTER

6: S

TANDARD

F

EATURES

To remotely enable a phone to forward calls to another extension:

1 Pick up the handset.

2 Press Feature + 468.

The Display Panel prompts you to enter the remote phone number.

3 Enter the extension of the phone whose calls you want to forward and

press #.

The Display Panel prompts you to enter the extension of the phone that
will receive the forwarded calls.

4 Enter the extension of the phone that will receive forwarded calls and

press #.

Alternatively, you can combine steps 2, 3, and 4 by entering the following
command:

*468*<source extension>*<destination extension>

Remote call forwarding can be disabled either on the phone that set up
remote call forwarding or on the extension whose calls you no longer
want to remotely forward.

For example, extension 1001 has used feature code 468 to specify that all
of extension 1000’s calls be forwarded to extension 1002. You can
disable remote call forwarding on extension 1000 or 1001:

On extension 1001:

a Press Feature + 468.

b Enter the extension whose calls you no longer want to remotely

forward (in this case, 1000) and press #.

The Display Panel shows the extension of the phone receiving the
forwarded calls (in this case, 1002).

c Delete the extension number by pressing Soft button 3, followed by

Soft button 2, then press #.

On extension 1000, press Feature + 465.

Hunt Groups

Your administrator can establish formal and informal call centers so that
incoming calls can be directed to several telephones that have been
associated into hunt groups.

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