3Com V7000 - Manual (Page 67)

Call Pickup 67
Directed Call Pickup To answer a call that is ringing on a specific user’s telephone:
1 Pick up your handset.
2 Press Feature + 455.
The Display Panel prompts you to enter your group security code.
3 Enter the your group security code.
The Display Panel prompts you to enter the extension of the ringing
phone.
4 Enter the extension number.
Alternatively for steps 2, 3, and 4, you can enter feature code (455),
group security code, and the extension of the ringing phone in the
following format:
*455*<group code>*<extension>
The call is directed to your telephone.
Group Call Pickup To answer a call that is ringing on a group member’s telephone:
1 Pick up your handset.
2 Dial the Group Call Pickup extension.
The call is directed to your telephone.
Call Pickup
Interaction With
Other Features
This section describes how call pickup interacts with other VCX phone
features. Note the following considerations:
■
Call Forwarding — If both the phone forwarding a call and the
phone receiving the forwarded call belong to the same call pickup
group, then any member of the group may answer the call.
■
Camp On — A call pickup group member or a directed call pickup
user cannot answer a camp on callback call.
■
Conference Calls — A conference call cannot be picked up at
another extension. A conference originator can, however, pick up a
call and add it to the conference call.
■
Display Panel — When you pick up a call, the telephone Display
Panel shows a confirmation message, for example,
PickUp Marie x3434
.
■
Hunt Groups — A call pickup group member can also be a member
of a hunt group. Call pickup group members can use either directed