Aqua-Pure CBF150 User Manual
Page 15
SECTION 4: TROUBLESHOOTING
Problem
Possible Cause
Solution
1)
Timer does not display time of day.
A)
Transformer is unplugged
1)
Reconnect Transformer
B)
No power at outlet
1)
Repair working outlet
2)
Check circuit breaker in main power box.
C)
Damaged transformer
1)
Replace transformer
D)
Damaged PC board
1)
Replace PC board
2)
Timer does not display the correct time
of day.
A)
Outlet on a switched circuit
1)
Use a non-switched circuit
B)
Power outage
1)
Reset time of day
C )
Time of day set wrong
1)
Reset to the correct time
3)
Error followed by a code number
A)
Valve just serviced
1)
Press SET HOUR and
for 3 seconds or momen-
tarily unplug power source from PC board
Error Code E1 — Unable to recognize
start of regeneration
B)
Foreign material stuck in valve
1)
Check piston and spacer stack for obstruction
Error Code E2 — Unexpected stall
C)
Excessive piston resistance
1)
Replace piston and spacer assembly
Error Code E3 — Motor ran too long.
Timed out trying to reach next cycle
position.
D)
Position not in the home
position
1)
Press Set Hour and
or momentarily unplug PC
board
4)
Excessive pressure drop through Back-
wash Filtration System
A)
Filter not backwashing
1)
Increase backwash frequency as needed
2)
Check for uninterrupted power source
3)
Check for backwash frequency on timer assembly
on control valve
B)
Filter bed loaded with well sand
1)
Verify sediment being reduced is less dense than the
fi lter media
C)
Cementing or channeling of
media bed
1)
Probe media bed for this condition, verify adequate
pumping rate for backwashing
2)
Check for frozen, plugged, kinked or restricted drain
line
3)
Ensure no vinyl tubing or garden hose has been used
as a drain line
4)
Check for adequate backwashing rate
5)
Regenerates at the wrong time of day
A)
Wrong time of day displayed
1)
Reset the time of day
B)
Past power outage
1)
Reset the time of day
C)
Time of regeneration wrong
1)
Reset the time of regeneration
D)
Control valve set at “on”
(which initiates an immediate
regeneration)
1)
Check program setting and reset to NORMAL (for a
delayed regeneration time)
E)
Control valve set at
“NORMAL + on 0” (delayed and/
or immediate)
1)
Check program and reset to NORMAL (for a delayed
regeneration time)
6)
Water runs to drain in the service posi-
tion
A)
Piston and seal assembly dam-
aged
1)
Replace piston and seal assembly
7)
Discoloration in treated water
A)
Media not suffi ciently washed to
drain upon start of fi lter
1)
Change regeneration programming to P8 or P9
B)
Iron in treated water
1)
Check raw water quality and correct with the ap-
propriate products (contact our Customer Service
Department at 1-866-990-9785)
8)
Taste in treated water
A)
Media fi nes in treated water
1)
Change regeneration program to P8 or P9
B)
Hydrogen Sulfi de in raw water
1)
Check raw water quality and correct with the appropri-
ate products (contact Customer Service Department for
help)
C)
Iron in raw water
1)
Check raw water quality and correct with the ap-
propriate products (contact our Customer Service
Department at 1-866-990-9785)
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