2 connecting to the matrices in an ehx system, 1 generating a production maestro information file, 2 restoring a lost connection – Clear-Com Production-Maestro-Pro User Manual

Page 20: Connecting to the matrices in an ehx system, Generating a production maestro information file, Restoring a lost connection

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4.2 Connecting to the matrices in an EHX system

Before you can start configuring and managing conferences, Production Maestro Pro must connect
with the matrix (or matrices) Using either a Production Maestro Information File (*.hxpmi) or an EHX
Project File (*.hxn)

To connect to the matrices in an EHX system:

1. Click Connect [ ] in the toolbar at the top of the screen.

2. A dialog opens. From the dialog, browse to the Production Maestro Information File (*.hxpmi)

or EHX Project File (*.hxn). The file format is pre-selected for the selection field.

3. Open the Production Maestro Information File or EHX Project File

The IP addresses of the matrices in the configuration are extracted from the configuration file,
and IP connections made with the matrices. If an EHX Project file (*.hxn) is used to connect
to the matrices, Production Maestro Pro will prompt the user to select the matrices that they
wish to connect to.

Note:

Except in Simulation mode (where all data is read from the *.hxn file), no other data, such as
lists of ports, is read from the
*.hxn file. Information about ports, conferences and keygroups
is read live from the matrices. Production Maestro Pro clients are automatically updated with
any changes that are made to the configuration in EHX.

4.2.1 Generating a Production Maestro Information File

A Production Maestro Information File (*.hxpmi) is a small file used specifically to provide information
to Production Maestro Pro. Using the Production Maestro Information file allows the user to work with
a much smaller file than a full EHX Project (*.hxn) file, as well as to pre-select which matrices they are
interested in connecting to.

You can generate a Production Maestro Information File from EHX by selecting File -> Save
Production Maestro Information.

4.2.2 Restoring a lost connection

If Production Maestro Pro loses the connection to a matrix:

• The names of all the devices from that matrix are changed to

????

to signal the

loss of data.

• Port entities are

grayed out

to indicate that their status is unknown.

While Production Maestro Pro attempts to reconnect to the matrix, the following message is displayed
in the bottom left corner of the screen:

Connecting to <IP address of matrix>

Production Maestro Pro continues to attempt to reconnect indefinitely (or until the connection is
restored).

When the connection is restored, Production Maestro Pro displays the following message in the
bottom left hand corner of the screen, as it reloads the connection with all the matrices in the linked
set:

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Eclipse Production Maestro Pro User Guide

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