Multichannel Systems NeuroExplorer - Manual (Page 12)

remove this version and reboot the
computer.
- To install the 7.4.0 drivers, run the
driver installer:
C:\Program Files\Nex
Technologies\NeuroExplorer\SentinelD
rivers\SentinelSetup.7.4.0.exe
- Reboot the computer after installing
the drivers.
3) If the problem persists, you may
need to use the Cleanup utility.
- Uninstall NeuroExplorer and all the
Sentinel software items listed in
Control Panel | Add or Remove
Programs
- Download Sentinel cleanup utility
(SSD Cleanup) from this page:
http://www.safenet-
inc.com/Support_and_Downloads/Dow
nload_Drivers/Sentinel_Drivers.aspx
- Unzip and run the utility. Make sure
you let the utility to finish running. It
may take several minutes.
- Reboot the computer
- Run NeuroExplorer4Setup.exe.
Make sure not to cancel Sentinel Driver
Setup. Accept defaults in Sentinel
Driver Setup.
- Reboot the computer
Please contact NeuroExplorer
technical support (
mailto:[email protected] ) if
you still have problems with the
Sentinel key.
Unable to read Sentinel key
data Malfunctioning or damaged
Sentinel key. Please contact NeuroExplorer
technical support (
mailto:[email protected] )
Sentinel key does not have
version 4 license You are using NeuroExplorer
version 3 Sentinel key. If you purchased NeuroExplorer
version 4, please contact
NeuroExplorer technical support (
mailto:[email protected] )
If you would like to upgrade to
NeuroExplorer version 4, please
contact NeuroExplorer support
([email protected]) or one
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