Troubleshooting – Teka NFT 370 User Manual

Page 22

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Troubleshooting

Before calling for service, please read the following troubleshooting table first. This can save
both your time and money. The table contains common problems except those caused by
defects in workmanship or material of the refrigerator.

Problems

Causes

Solutions

Refrigerator operation

The
compressor
does not work

The refrigerator is in the

defrosting cycle.

The refrigerator is not

plugged into a power
outlet.

The

refrigerator

is

turned OFF.

This is normal for an automatic defrosting

refrigerator.

Verify the plug is plugged in the socket firmly.

Press the “Power” button for 3 seconds or

more to restart the refrigerator or turn the knob
from OFF to temperature selection position.

The
refrigerator
runs frequently
or runs for too
long period

The indoor or outdoor

temperature is high.

The

refrigerator

has

been powered off for a
period of time.

The automatic icemaker

is operating.

The door is opened too

frequently or for long
period.

The door of the fridge /

f r e e z e r

s t o r a g e

compartment is not tightly
closed.

The temperature setting

for the freezer storage
compartment is too low.

The door gasket of the

fridge/freezer storage
compartment is dirty, worn,
cracked or mismatched.

The condenser is dirty.

In this case, it is normal for the refrigerator

to run longer.

Normally, it takes 8 to 12 hours for the

refrigerator to totally cool down.

Ice-making process makes the refrigerator

to run longer.

Warm air enters the refrigerator and causes

it to start frequently. Please do not open the
door too frequently.

Ensure the refrigerator is located on a level

ground and there is no food or container
j a r r i n g

t h e

d o o r.

S e e

“ d o o r / d r a w e r

opening/closing” in section “Problem”

Set

the

temperature

higher

until

a

satisfactory refrigerator temperature is
obtained. It takes 24 hours for the refrigerator
temperature to become stable.

Clean or replace the door gasket. A leakage

gap of door gasket can cause a longer running
time of the refrigerator in order to maintain
desired temperature.

Clean the condenser.

Too high temperature

Too high
temperature in
the
fridge/freezer
storage
compartment

The temperature
in the freezer is
too high while the
temperature in the
fridge storage
compartment is
OK

The door is opened too

frequently or for too long
each time.

Temperature is set too

high.

The door is not closed

tightly.

The condenser is dirty.

The freezer

temperature is set too
high.

Warm air will enter the refrigerator

whenever the door is opened. Try to open the
door as less frequently as possible.

Reset the temperature.

See

“Door/drawer

opening/closing

in

section “Problem”.

Clean the condenser.

Set the freezer temperature lower. It

takes 24 hours for the temperature of the
refrigerator to become stable.

20

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