AT&T Audiovox PPC4100 User Manual

Page 137

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270

!

Verify that you have provided the necessary server

information.

1.Tap ,

S

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ettttiin

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s, then C

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ne

ec

cttiio

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ns

s tab.

2.Tap C

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on

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ne

ec

cttiio

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ns

s

.

Most networks use DHCP, so you need not change

these settings unless your network administrator
instructs you to do so.

!

If the option Network Connection is not listed as a

connection method in the ActiveSync dialog box when
starting synchronization, wait for a few minutes and try
again. Also, if synchronization does not start right away,
the network is probably busy, and it may take a minute
for your device to connect to the network.

!

Verify your user name and password with your

network administrator.

!

Verify with your network administrator that the

network you are trying to connect is available, or try to
connect to it using another device or from a computer.

!

You may need to change your device name if you are

trying to connect to a network and cannot because
another Pocket PC device with the same name is
already connected. To change your device’s name:

1. Tap ,

S

Se

ettttiin

ng

gs

s, then S

Sy

ys

stte

em

m tab.

2. Tap A

Ab

bo

ou

utt

.

3. On the Device ID tab, enter a new name on the

“Device name” field.

4. Tap O

OK

K.

Additional troubleshooting information is available in
Connections Help of your device and on the ActiveSync
Help on your computer.

P

PH

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PR

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M

If you have a problem using the phone function, try the
following:

!

Check if your device’s wireless connection to your

mobile service provider is switched on and the signal
unobstructed.

!

Contact your mobile phone service provider for

assistance.

IIN

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T C

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NN

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If you’re having difficulty establishing Internet
connection, try the following:

!

Make sure you have properly set up a connection to

your device’s ISP.

!

Check if your device’s wireless connection to your

mobile service provider is switched on and the signal
unobstructed.

!

Verify your user name and password with your

device’s ISP.

!

Verify with your device’s ISP that the network you are

trying to connect to is available, or try to connect to it
using another device or from a computer.

N

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If you’re having network connection problems, try the
following:

!

Check if your device’s wireless connection to your

mobile service provider is switched on and the signal
unobstructed.

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