Troubleshooting section – SHIMPO DT-209X-S12 User Manual

Page 67

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ooting Section

Troublesh


Problems

Solution

Software would not start, “Start” button an

Check mode selector switc

d “Download”

h. Set to USB

MODE. Check cable connection and USB
Icon.

button inactive.
Computer found new hardware, bu
compatible drivers

t could not find

Uninstall and reinstall DT-209X USB Drivers,
check the CD included in your Kit.

Could not find software after installation

Program is installed under the name "NIDEC-
SHIMPO". Access list of programs from the
Start Menu.

Laser is
the PC

Control of the tachometer is transferred to the

ate until

er

the eyes.

not visible after the DT-209X is connected to

DT-209X, the laser would not activ
Start is pressed under USB mode.
WARNING: Do not stare into the las
opening. Laser beam harmful to
Check the mode selector switch: for porta

Unit selector switch not working.

ble

and outside measurements the tachometer
needs to be in Standard Mode (STD) or

measurements the DT-209X needs to be in
USB.

Average Mode (AVE). For online

Battery

that
SB

(When set to USB mode the tachometer

will not allow the auto power off feature to

button is

not pressed.

Before storing the DT-209X make sure
the mode selector switch is not set to U
mode

discharges earlier than expected.

activate). Make sure that the power

Analog outp

Check the polarity of connectors; it should

ut not working.

deliver a 0 to 1 V analog output proportional to
the reading.

pen saved CSV file

Check other modes for opening the file. The
file saved in Average mode cannot be open in
Standard or USB Mode.

rint graph

Check printer connection. If the button is
inactive close graph window and press STOP.
(Graph cannot be printed while measurement
is taking place).

ting table and graph

There are some versions of Windows 2000
that does not allow printing from the DT-209X
software, save and open CSV file in Microsoft
EXCEL and print from there.

plugged in, but there is no connection

While the software is open, unplug and plug
back in the USB cable until the USB Icon
indicator establishes connection.
Uninstall and reinstall DT-209X USB Drivers,
check the CD included
right operating system
Windows XP or Windows 2000. USB cable

Could not o

Could not p

Error in prin

USB cable

Could not establish connection with the DT-209X

maybe damaged.

in your Kit. Choose the

for your Computer

63

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